How it Works.​

Yaya is completely free to browse. Families can message up to four helpers at no cost during their free trial. After that, you can continue with a weekly, monthly, or two-month plan. All payments go toward your subscription — helpers never pay Yaya.

You can message up to four helpers, watch video greetings, and explore full profiles. When ready, upgrade securely via Apple Pay or Google Pay — no hidden fees, just simple access to hundreds of active helpers.

You pay Yaya only for your subscription. Salary and benefits are agreed directly between you and the helper, ensuring full transparency and fairness.

Yes. If you’re trialling or interviewing, you can pause your job post so new applications stop, while keeping your subscription active to resume anytime.

Every helper is screened by our onboarding team, and only a percentage are approved. While Yaya verifies basic details, families must always conduct their own due diligence — interview thoroughly, confirm references, and verify experience before hiring.

Yaya monitors login and activity data to ensure visibility of only active helpers. Profiles with no activity are flagged and removed automatically, so you always see genuine, available candidates.

Yaya lists nannies, nanny/maids, nanny/caregivers, maids, cooks, and drivers. We also feature specialists for childcare, household support, wellness, and development.

Helpers typically list expected salaries between BHD 200 and 500 per month depending on role and experience. Payments go directly to the helper; Yaya takes no commission.

You can chat securely in-app, call, or connect via WhatsApp. Many helpers are working during the day, so responses might take time.

Yes, if your settings allow. Helpers can apply to your jobs inside the app, but Yaya never shares your contact details externally for privacy.

We have many families hiring daily. The best option is to check the app frequently and use the “last active” time on profiles as a good indicator of availability. We also deactivate inactive profiles based on activity.

Families’ contact details are never shared publicly. If a family chooses, helpers can apply directly to their job posts, but all communication remains inside the Yaya app.

Many helpers include references from previous employers. Yaya doesn’t verify these directly but lists them clearly so families can easily cross-check with prior employers before hiring.

Yes. Yaya maintains a strict zero-tolerance policy toward discrimination or misconduct. We promote equality and inclusion across all users and investigate any reported issues immediately.

No. Yaya is a mobile platform — not an agency — that connects families directly with verified helpers. There are no placement fees or commissions, and payments are handled securely through Apple Pay and Google Pay for trust and convenience.

Use our smart filters to narrow your search by role, experience, languages, live-in/live-out, and more. Read profiles carefully, watch video greetings, and message early. Friendly, clear messages get faster replies and help you find a match quickly.

Yaya is mobile-first and customer-centric with live-agent support seven days a week. We verify profiles, proactively deactivate inactive helpers, and offer secure in-app messaging, video greetings, and powerful filters — all without agency markups. Payments go through trusted Apple and Google systems.