Careers
Help us build the future of childcare — together.
Join Our Team 💜
Yaya Middle East is a Dubai-based startup making it simple and transparent for families to find trusted nannies and maids across the UAE and Bahrain. We're growing fast, building technology that connects real families with real caregivers — safely and easily.
We're looking for a full-time Customer Support & Administrative Agent to join us. You'll be the first point of contact for families and caregivers — managing WhatsApp support, verifying profiles, and keeping everything running smoothly behind the scenes. This role is ideal for someone organised, friendly, and eager to grow with a startup that's redefining how childcare works in the region.
What you'll do
- Support families & caregivers via our channels
- Review and verify caregiver profiles and documents in our CRM
- Manage leads and assist with admin tasks
- Keep tidy records and escalate issues when needed
Why this role is special
You'll join a fast-growing startup and help shape how Customer Support runs — real ownership, real impact, and a front-row seat to our regional expansion.
The basics
- Schedule: 5.5 days/week (1 half day), 9am–6pm GST
- Fully remote — must have your own computer and reliable internet
You are
- A clear, friendly communicator (excellent English, written & spoken)
- Organised, detail-oriented, and comfortable multitasking
- Motivated to learn tools and processes in a professional startup environment
Think you'd be a great fit?
Apply Now →