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Privacy Policy

A legal disclaimer

Last Updated: 4th October 2023


At Yaya Services (“Yaya” or “we” or “our”), we are committed to protecting your privacy and handling your personal information with the utmost care. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you access and use the Yaya mobile application (“App”) and related services. Please take a moment to read and understand this Privacy Policy.


1. Terms


The terms "you," "User," "Service Seeker," and "Service Provider" pertain to individuals engaging with the App for any purpose.


Within this Privacy Policy, "Personal Information" (also known as "Personal Data") encompasses any data about an identifiable individual, such as your name, email address, mailing addresses, gender, date of birth, any information about you that you choose to provide electronically through the App, and any other particulars that can identify your identity. Registration Data (as defined in the Terms of Service) and Personal Information will be utilized exclusively by Yaya in accordance with these Terms of Service.


Unless stated otherwise in this Policy, the terminology and expressions used in this Policy hold the same meaning as in the Terms of Service. In all situations, for the sake of interpreting this Policy, if there's any inconsistency between the conditions of this Policy and the Terms of Service, the provisions of the Terms of Service will take precedence.


2. Our Commitment to Your Privacy


Your privacy is a top priority for us. We have implemented measures to ensure the security of your personal information and online transactions. We are dedicated to not sending spam emails, selling your information, or disclosing your identity to third parties. This Privacy Policy serves as our commitment to you.


3. Information Collection and Usage


Yaya respects your privacy and handle your personal information in compliance with applicable laws. We collect and use personal information for specific purposes, which include, but are not limited to:


  • Providing the services offered by Yaya through the App.

  • Responding to your requests and inquiries.

  • Sending updates and notifications related to the services.

  • Supporting interactions between users of the App.

  • Customizing and enhancing our services, content, and advertising.

  • Analyzing and improving the functionality of our App and user experience.

  • Preventing illegal or harmful activities.

  • Enforcing our Privacy Policy and Terms of Service.

  • Other purposes as referenced in this Privacy Policy.


4. Information We Collect


When you create a user account through the App, we collect personal information necessary for your identification and profile purposes. This information may include, but is not limited to, your name, email address, address, age, work experience, job preferences. Additionally, when you interact with our app or contact us, we gather information about your activities on the App.


5. How We Protect Your Information


We have implemented physical, electronic, and organizational safeguards to ensure the security and privacy of your personal information against unauthorized access, disclosure, or modification. While we strive to provide a secure environment, please note that no transmission of data over the internet is completely secure.


6. Sharing Your Information


We do not disclose, sell, rent, or share your personal information in personally identifiable form with third parties unless required by law or as outlined in this Privacy Policy. We may share certain information with professional advisors providing services to us. We may also use aggregated information that does not personally identify you.


7. Data Processing


Personal Information will be collected, processed, stored and used by Yaya and may be passed to and processed by other companies under the instruction of Yaya. Your Personal Information may be processed and/or stored outside of the UAE.


8. Accessing and Updating Your Information


You can manage your personal information, stop receiving emails from us, review information held by Yaya, and request account closure by logging into your user account. We will respond to your requests within a reasonable timeframe.


10. Children’s Privacy Protection


The App is not intended for children under 18 years of age without parental consent. We do not knowingly collect personal information from children under 18 years of age.


11. Changes to the Privacy Policy


We reserve the right to make changes to this Privacy Policy and will notify you of any modifications on this page. It's advisable to review this page frequently.


12. Safeguards


Keep your account credentials secure to protect your personal information. Be cautious of phishing attempts and never share your sensitive information via email.


13. Contact Us


If you have questions or comments about this Privacy Policy or your personal information, please contact us at


Thank you for trusting Yaya with your personal information. Your privacy matters to us.

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